Welcome to the UP ICT Support Services.
If you need assistance on technical or IT-related concerns,
please submit your request to us by filling out the details for a support ticket.
An ICT Support staff will handle your concern/s and will reach out to you as soon
as possible. Please expect action/response within these office/business hours:
from 8am to 5pm, Mondays to Fridays (except Holidays).
Knowledgebase
Before creating your ticket, kindly check our knowledgebase section. You will find solutions to most of your queries.
Open a New Ticket
Kindly provide as much detail as possible. To update a previously submitted ticket, please login.
Check Ticket Status
View the archive and history of your current and past support requests complete with responses.
ANNOUNCEMENT
Welcome to the UP ICT Support Services.
Please be informed that all inquiries and requests for UP Mail account creation, password reset, and 2-step verification assistance must be referred to your local IT Office.
Here are the respective local helpdesks of the UP constituent universities:
UP Baguio: [email protected]
UP Cebu: [email protected]
UP Diliman: [email protected]
UP Los Baños: [email protected]
UP Manila: [email protected] or [email protected]
UP Mindanao: [email protected] or [email protected]
UP Open University: [email protected]
UP Tacloban: [email protected]
UP Visayas: [email protected]
